CHRISTMAS DELIVERY DATES
Still looking to buy that perfect gift? Or treat yourself to your dream gaming rig? We know how important it is to know when your system will be with you, especially in the run-up to the big day. That's why we outline the delivery dates and cut-off times for all our Gaming PCs.
STANDARD DELIVERY SYSTEMS:
If you purchase a custom PC or pre-configured PC and choose standard delivery, it will only be guaranteed for Christmas delivery (subject to parts availability) until:
Midnight, 4th December 2024
After this time, we cannot guarantee delivery in time for Christmas
EXPRESS SYSTEMS OR UPGRADED TO EXPRESS DELIVERY:
Our express systems are no longer guaranteed for delivery pre-Christmas as of the 10th December 2024. If you order an express system after this date, we will build and deliver your PC after Christmas.
If for any reason there is an issue with parts in your system that might delay this delivery, our customer service team will reach out to make you aware. We will be monitoring our capacity for Express systems, so please check back on this page for updates, as the Express option may become unavailable.
NEXT DAY PCS
If you are looking for a Next Day system, our Next Day PCs are prebuilt and ready for dispatch up until Friday 20th December whilst stocks last.
EXTENDED WARRANTY AND RETURN PERIOD
We understand that when you're buying a gaming PC for Christmas, it might be several weeks before you actually plug it in and switch it on. We rigorously test all of our systems before they leave our warehouse but if, for any reason, you do need to return a system to us, we've extended our returns period for any systems bought between Friday 1st November and Friday 20th December. To claim the extended returns policy:
You must have purhcased your system between Friday 1st November and Friday 20th December.
You must request the return between Wednesday 25th December 2024 and Friday 17th January 2025. Please note our office opening hours below.
The product must be returned to us in its original packaging by Friday 31st January.
You can find the contact details for our customer service team here and you can read our terms and conditions here.
OFFICE OPENING HOURS
If you need to speak to our customer service team over the Christmas period, please make note of our office opening hours:
- Monday 23rd December – 9am -5.30pm
- Tuesday 24th December – Closed
- Wednesday/Thursday 25th/26th December – Closed
- Friday 27th December – 9am – 5.30pm
- Monday 30th December – 9am – 5.30pm
- Tuesday 31st December – Closed
- Wednesday 1st January – Closed
- Thursday 2nd January – 9am – 5.30pm